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Why was my order cancelled
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My food wasn’t prepared correctly
My food arrived in poor condition
My delivery partner was rude
My delivery did not arrive
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I have an expired or damaged item
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I didn’t get the order receipt

Ordering from my1MK

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How to place a Scheduled Order
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How do I cancel my order

Getting to Know my1MK

Where to check the order status
What’s the expected waiting time for a my1MK order
What is the maximum distance of my1MK
What if I don’t have WhatsApp, can I still place an order
How to order my1MK via the web
How much is the delivery fee
Can I rate the restaurant/merchant/rider
Can I order on behalf of someone else
Can I order from different restaurants/merchants
Can I change my food items after placing an order

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FAQ
Report a my1MK issue
My delivery partner was rude

My delivery partner was rude

We view this very seriously.

Please let us know your experience via the WhatsApp link.

My delivery did not arrive My food arrived in poor condition

1 Mont Kiara is a 6-storey retail development that is part of the integrated project made out of 1 Mont Kiara Mall, Wisma Mont Kiara office tower, and Menara 1 Mont Kiara office suites.

OPENING HOURS

10am - 10pm (LG & G)
10am - 9pm (L1 & L3)

ADDRESS

1 MK Retail Sdn Bhd (905698-K) 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia

CUSTOMER SERVICE

+603 6203 0615

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