- Why was my order cancelled
- Why is my delivery taking longer than expected
- Report incorrect outlet information
- My food wasn’t prepared correctly
- My food arrived in poor condition
- My delivery partner was rude
- My delivery did not arrive
- I have other issues with my1MK
- I have an expired or damaged item
- I have a missing or incorrect order
- I have issues paying for my my1MK order
- I have cutlery issue
- How to place a Scheduled Order
- How to order my1MK via the web
- How to get my my1MK receipt
- How does the system decide on the mode of delivery for bulky items?
- How do I make payment for my1MK
- How do I indicate special request or food allergies
- How do I cancel my order
- Where to check the order status
- What’s the expected waiting time for a my1MK order
- What is the maximum distance of my1MK
- What if I don’t have WhatsApp, can I still place an order
- How to order my1MK via the web
- How much is the delivery fee
- Can I rate the restaurant/merchant/rider
- Can I order on behalf of someone else
- Can I order from different restaurants/merchants
- Can I change my food items after placing an order