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Getting to Know my1MK

10
  • Where to check the order status
  • What’s the expected waiting time for a my1MK order
  • What is the maximum distance of my1MK
  • What if I don’t have WhatsApp, can I still place an order
  • How to order my1MK via the web
  • How much is the delivery fee
  • Can I rate the restaurant/merchant/rider
  • Can I order on behalf of someone else
  • Can I order from different restaurants/merchants
  • Can I change my food items after placing an order

Ordering from my1MK

9
  • I have issues paying for my my1MK order
  • I have cutlery issue
  • How to place a Scheduled Order
  • How to order my1MK via the web
  • How to get my my1MK receipt
  • How does the system decide on the mode of delivery for bulky items?
  • How do I make payment for my1MK
  • How do I indicate special request or food allergies
  • How do I cancel my order

Report a my1MK issue

12
  • Why was my order cancelled
  • Why is my delivery taking longer than expected
  • Report incorrect outlet information
  • My food wasn’t prepared correctly
  • My food arrived in poor condition
  • My delivery partner was rude
  • My delivery did not arrive
  • I have other issues with my1MK
  • I have an expired or damaged item
  • I have a missing or incorrect order
  • I didn’t receive my my1MK order
  • I didn’t get the order receipt
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  • Report a my1MK issue

Report a my1MK issue

  • Why was my order cancelled
  • Why is my delivery taking longer than expected
  • Report incorrect outlet information
  • My food wasn’t prepared correctly
  • My food arrived in poor condition
  • My delivery partner was rude
  • My delivery did not arrive
  • I have other issues with my1MK
  • I have an expired or damaged item
  • I have a missing or incorrect order
  • I didn’t receive my my1MK order
  • I didn’t get the order receipt
1 Mont Kiara is a 6-storey retail development that is part of the integrated project made out of 1 Mont Kiara Mall, Wisma Mont Kiara office tower, and Menara 1 Mont Kiara office suites.

OPENING HOURS

10.00am – 8.00pm (daily)
Village Grocer: 8.00am – 8.00pm
Pharmacies: 10.00am – 8.00pm
Keep checking our FB page for the latest updates.

ADDRESS
1 MK Retail Sdn Bhd (905698-K) 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia

CUSTOMER SERVICE
+603 6203 0615

CATEGORIES

Child Enrichment Centre
Children & Maternity
Electronics
Fashion
Food & Beverage
Health & Beauty
Lifestyle & Home Living
Optical & Jewellery
Sundry & Services
Supermarket

QUICKLINKS

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