Skip to content
1 Mont Kiara
  • Home
  • Shopping Directory
  • About 1 Mont Kiara
  • News
  • We Want You!
  • Contact Us
  1. Home
  2. Report a my1MK issue
Report a my1MK issue

Report a my1MK issue

12
  • Why was my order cancelled
  • Why is my delivery taking longer than expected
  • Report incorrect outlet information
  • My food wasn’t prepared correctly
  • My food arrived in poor condition
  • My delivery partner was rude
  • My delivery did not arrive
  • I have other issues with my1MK
  • I have an expired or damaged item
  • I have a missing or incorrect order
  • I didn’t receive my my1MK order
  • I didn’t get the order receipt
Ordering from my1MK

Ordering from my1MK

9
  • I have issues paying for my my1MK order
  • I have cutlery issue
  • How to place a Scheduled Order
  • How to order my1MK via the web
  • How to get my my1MK receipt
  • How does the system decide on the mode of delivery for bulky items?
  • How do I make payment for my1MK
  • How do I indicate special request or food allergies
  • How do I cancel my order
Getting to Know my1MK

Getting to Know my1MK

10
  • Where to check the order status
  • What’s the expected waiting time for a my1MK order
  • What is the maximum distance of my1MK
  • What if I don’t have WhatsApp, can I still place an order
  • How to order my1MK via the web
  • How much is the delivery fee
  • Can I rate the restaurant/merchant/rider
  • Can I order on behalf of someone else
  • Can I order from different restaurants/merchants
  • Can I change my food items after placing an order
  • Home
  • FAQ
  • Report a my1MK issue

Report a my1MK issue

  • Why was my order cancelled
  • Why is my delivery taking longer than expected
  • Report incorrect outlet information
  • My food wasn’t prepared correctly
  • My food arrived in poor condition
  • My delivery partner was rude
  • My delivery did not arrive
  • I have other issues with my1MK
  • I have an expired or damaged item
  • I have a missing or incorrect order
  • I didn’t receive my my1MK order
  • I didn’t get the order receipt
1 Mont Kiara is a 6-storey retail development that is part of the integrated project made out of 1 Mont Kiara Mall, Wisma Mont Kiara office tower, and Menara 1 Mont Kiara office suites.

OPENING HOURS

10am - 10pm (LG & G)
10am - 9pm (L1 & L3)
ADDRESS
1 MK Retail Sdn Bhd (905698-K) 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia

CUSTOMER SERVICE
+603 6203 0615

CATEGORIES

Child Enrichment Centre
Children & Maternity
Electronics
Fashion
Food & Beverage
Health & Beauty
Lifestyle & Home Living
Optical & Jewellery
Sundry & Services
Supermarket

QUICKLINKS

About 1 Mont Kiara Mall
Parking Rates
Services & Amenities
News
Contact Us
Careers

© 2023 1MK Retail Sdn Bhd (905698-K). All Rights Reserved. my1MK Terms of Use | my1MK Privacy Notice | Privacy Statement